Privacy Policy for Canig

Effective Date: September 16, 2025
Last Updated: September 16, 2025

1. Introduction

Kayra Labs Inc. (“we,” “our,” or “us”) operates the Canig mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

2. Contact Information

Kayra Labs Inc.
Ontario, Canada
Email: omer@kayralabs.com
Website: www.canig.app

For privacy-related inquiries, please contact us at the email above.

3. Information We Collect

3.1 Information You Provide Directly

Business Information:

Business name and address
Business phone number and email
GST/HST registration number (optional)
Business registration number (optional)
QST number for Quebec businesses (optional)
Business logo (Pro users only)

Client Information:

Client name and company name
Client address (street, city, province, postal code)
Client email address
Client phone number

Invoice Data:

Invoice details (number, date, due date)
Invoice items (descriptions, quantities, rates)
Payment terms and notes
Tax calculations and breakdowns
Payment status and history

Account Information:

Email address (for registered users)
Password (encrypted)
Subscription status and billing information (Pro users)

3.2 Information Collected Automatically

Usage Analytics:

App usage patterns and frequency
Features accessed and actions taken
Invoice creation and export statistics
Device information (type, operating system version)
App version and performance metrics
Session duration and activity logs

Technical Information:

Device identifiers
IP address (for cloud services)
Time zone and language settings
Network connection type

4. How We Use Your Information

We use the collected information for the following purposes:

Service Provision:

Generate and manage invoices
Calculate Canadian taxes (GST, PST, HST, QST)
Save and retrieve client information
Create PDF documents
Sync data across devices (Pro users)

Service Improvement:

Analyze usage patterns to improve features
Fix bugs and technical issues
Develop new functionality
Optimize app performance

Communication:

Send service-related notifications
Provide customer support
Send updates about new features (with consent)
Process subscription payments (Pro users)

Legal Compliance:

Comply with applicable laws and regulations
Respond to legal requests
Protect our rights and property

5. Data Storage and Security

5.1 Storage Locations

Free Users:

All data is stored locally on your device
No cloud backup or server storage
Data persists until app deletion or manual clearing

Pro Users:

Local device storage for offline access
Cloud storage via secure servers (Supabase)
PDF storage via Cloudflare R2
Encrypted data transmission

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls and authentication
Secure coding practices
Regular updates and patches

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers:

Payment processors (RevenueCat for subscriptions)
Cloud infrastructure providers (Supabase, Cloudflare)
Analytics services (for aggregated, anonymized data)

Legal Requirements:

To comply with legal obligations
To respond to lawful requests by public authorities
To protect our rights, privacy, safety, or property

Business Transfers:

In connection with a merger, acquisition, or sale of assets

With Your Consent:

When you explicitly agree to share information

7. Data Retention

Free Users:

Data stored locally remains until you delete the app or clear data
Automatic cleanup of unused client/item data after 180 days
No server-side retention

Pro Users:

Active account data retained while subscription is active
Data retained for 90 days after subscription cancellation
Option to export all data before account closure
Permanent deletion available upon request

8. Your Rights and Choices

Under PIPEDA, you have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Export your data in a readable format
Withdrawal of Consent: Withdraw consent for optional data processing
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at omer@kayralabs.com.

9. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Third-Party Services

The App may integrate with third-party services:

Payment Processing: RevenueCat handles subscription payments. Please review their privacy policy for payment data handling.

Cloud Services: Supabase and Cloudflare provide infrastructure services. Your data is processed according to their privacy policies and our data processing agreements.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

Posting the new policy in the App
Updating the “Last Updated” date
Sending an email notification (for registered users)

13. Data Breach Notification

In the event of a data breach that poses a real risk of significant harm, we will:

Notify affected users without undue delay
Report to the Privacy Commissioner of Canada as required
Take immediate steps to mitigate harm

14. Quebec Residents

For residents of Quebec, this Privacy Policy is also available in French. Additional protections under Quebec's privacy laws apply. Contact us for more information about your rights under Quebec law.

15. Accessibility

We are committed to making our Privacy Policy accessible. If you require this policy in an alternative format, please contact us.

16. Complaints

If you have concerns about our privacy practices:

First, contact us directly at omer@kayralabs.com
If unresolved, you may file a complaint with:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

17. Consent

By using the Canig app, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. For certain uses of personal information, we may seek additional explicit consent.

Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us at omer@kayralabs.com.

This policy is provided in English and French to comply with Canadian requirements. La version française de cette politique est disponible sur demande.